Updates to personalized service for small businesses with Meta Pro Team

Small businesses are busier than ever, and often juggling multiple jobs from marketing to inventory and everything in between.

To help small businesses make the most of their time using Meta’s business tools, we’re making updates and improvements to the personalized support we offer. Today, we’re introducing the Meta Pro Team—an expansion of the program formerly known as Facebook Marketing Experts. With Meta Pro Team, we’re expanding our complimentary live support to provide more customized guidance based on your business needs.

Connect on demand for personalized guidance

Our Meta Pro Team makes it easy and accessible for businesses at any digital advertising level to get help on demand. Whether thinking through how to optimize ads, solving account access issues or unlocking billing, our team of pros is here to help.

Designed for all levels

The Meta Pro Team offers support to help small businesses grow their online advertising impact, from top-of-the-marketing-funnel goals down to direct response objectives. Our pros help ensure you have strategic guidance to reach and connect with your customers in moments that matter most, no matter whether you’re a novice advertiser or have been advertising for many years.

There are currently 3 types of Meta Pro Teams dedicated to helping grow your business and unblock roadblocks. Meta Creator Pro will be added in the future.

• Meta Marketing Pro: Marketing Pros provide live, tailored help to maximize business results across different Meta technologies.
• Meta Technical Pro: Technical Pros provide live, hands-on guidance to help install or optimize Pixel, Product Catalog, Conversions API and measurement.
• Meta Support Pro: Support Pros can help with troubleshooting policy, billing and ad restriction issues.

Visit the Meta Pro Team homepage to learn more about your business eligibility and which program may be right for your business.